Privacy Policy
Last Modified: January 31, 2026
This Privacy Policy ("Policy") discloses the privacy practices for pretii.com (including all sub-domains, the "Site"), which is owned and operated by Pretii ("Pretii," "our," "we" or "us") and our web-based platform (the "Web App"). The Site and Web App may be referred to collectively as our "Services." This Privacy Policy applies to our collection, use, and disclosure of your information from our Services, including, without limitation, visitors to the Site and users of the Services. This Policy is incorporated into our Terms of Service.
ACCEPTANCE
By accessing or using the Services, you warrant and represent that you accept the data practices and terms detailed in this Policy. If you do not agree with this Policy, please discontinue your access or use of the Services immediately. Please note that this Privacy Policy does not address the privacy practices of third parties, including those with whom we may share information as set forth below. Please review the privacy policies of any third parties before you disclose information to them.
CHANGES TO THIS PRIVACY POLICY
We may revise this Privacy Policy from time to time and without prior notice to you. Changes may apply to any personal information we already hold about you, except as otherwise set forth in this Privacy Policy, and any new personal information collected after the Policy is modified. If we make changes, we will notify you by revising the "Last Modified" date at the top of this Policy which will always be at pretii.com/privacy. By continuing to access or use the Services after those changes become effective, you agree to be bound by the revised Privacy Policy.
In addition, we may provide you with "just-in-time" disclosures or additional information about the data handling practices of specific parts of our Services. Such notices may supplement this Policy or provide you with additional choices about how we process your personal information.
OUR RELATIONSHIP TO YOU
To understand Pretii's data protection obligations and your rights to your personal information under this Policy, it is important that you identify which relationship(s) you have with Pretii.
Users
Refers to the registered users of the Pretii Services, on whose behalf Pretii provides platform services, including collecting information about their activities and transactions on the platform. Pretii is in a "data controller" or direct relationship with Users.
Visitors
Refers to any individual accessing the Site, as well as to any individual submitting Personal Information via the Site for any reason, including but not limited to submitting a "contact us" or other online inquiry form, subscribing to a newsletter or blog, or completing an online survey. Pretii is in a "data controller" or direct relationship with Visitors.
Hereinafter we may refer to Users and Visitors individually and collectively as "you."
COLLECTION OF PERSONAL INFORMATION
For purposes of this policy, "Personal Information" refers to any information about an identified or identifiable individual, including financial account information, and any device information that may be linked with an identifiable individual. Any information that is anonymized or aggregated is no longer Personal Information and we may use it and share it for any reason.
We collect Personal Information from and about Visitors to our Site, and we collect Personal Information from and about Users through our Site and Services.
Parts of our Site are public, such as our blog, and any information that is disclosed on such public parts of our Site may appear on search engines or other publicly available platforms. Please do not post any information that you do not want to reveal publicly.
In all cases where we share Personal Information with third parties, we will use a "minimum necessary" standard to disclose only that information required for satisfying the purpose of or performing the service for which the information is disclosed.
Information from Visitors to the Site
Information we collect from Visitors and when we collect it:
Information You Provide to Us
We collect the Personal Information you provide to us when you submit a "contact us" or other online inquiry form, when you comment to a blog, or when you email, call, write, or otherwise initiate contact with Pretii. We record your contact information (name, address, phone number, and email address, and any other information you provide) in our CRM (Customer Relationship Management) system.
Performance and Log Data
When you visit the Site our servers (which may be hosted by a third party service provider) automatically record information created by your use of our Site, which may include information such as, but not limited to, your IP address, browser type, operating system, the referring web page, pages visited, location, device and application IDs, and search terms.
Cookies and Similar Tracking Technologies
We use technologies like cookies, web beacons, pixel tags and other similar tracking technologies to gather information about how you are interacting with the Site and Services, which may include identifying your IP address, browser type, and referring page.
How we use the information we collect from Visitors:
To Provide Customer Service
When you contact us with information requests, newsletter subscriptions, questions, concerns, disputes, feedback, or any for other reason, we use your Personal Information to respond to you.
To Engage in Marketing and Promotional Activities
We may engage with you through marketing and promotional activities, including: sending you marketing communications; online surveys; alerting you about events, webinars, or other materials; and updating you about our relevant products and services. You can opt-out of our marketing activities at any time.
For Research and Development
We typically use information collected via automated data collection technologies for functional purposes, to improve the performance and usability of our Site, and to analyze how users interact with the Services.
For Security Purposes
We process your Personal Information to enhance the security of our Services and to combat spam, malware or other security risks. Our processing includes monitoring your activities on our Services.
Information from Users Utilizing the Site and Services
Information we collect from Users and when we collect it:
Account Information
We collect certain information from you when you register for an account with us, such as your name, email address, phone number, and business information. We also collect information about your account configuration that enables you to use the Services.
Financial Information
When you engage in paid services, we collect information about your payment methods, such as credit or debit card numbers, bank account numbers, and billing address through secure third-party payment processors.
Transaction Information
We collect information when you engage in transactions via our Services, including transaction history, payment details, and other transaction-related information.
Device Information
When you access the Services, we may collect certain information automatically, such as the type of device you use, your unique device ID, the IP address of your device, your operating system, the type of internet browsers you use, and information about the way you use the Services.
Geolocation Data
If you provide us with permission while accessing the Services via a web browser we may collect information about the location of your computer or device.
How we use the information we collect from Users:
Generally, we collect and use information from you to provide, protect, and improve our Services, and to provide you with a personalized experience when using our Services. Some specific examples of how we may use your Personal Information include:
To Provide You with the Services
We process your Personal Information when you sign up for and use our Services. For example, we use your Personal Information to configure user accounts, provide requested services, process transactions, generate reports, and other system related functions.
For Payment Processing
For paid account holders, we use billing and financial information to collect fees and facilitate payments you process via the Services. Pretii does not store payment card information directly; all payment data is stored by our third party payment processors who are contractually required to maintain compliance with applicable security standards.
To Enhance Your Experience on the Services
We process your personal information to provide you with a personalized experience on our Services. For example, we keep track of your preferences to customize your application screens. We also monitor your site usage to identify bugs, analyze usage patterns, and optimize our Site and Services.
To Maintain Legal/Regulatory Compliance and to Prevent Fraud
We process your Personal Information to comply with certain legal obligations, such as tax law, anti-spam laws, or as otherwise necessary to fulfill our other business obligations; to identify, prevent, and mitigate fraud on our Services; and/or to manage risk as required under applicable law.
HOW WE SHARE INFORMATION WITH THIRD PARTIES
Except as otherwise set forth in this Privacy Policy or in accordance with any request or consent you provide, Pretii does not sell your Personal Information to any persons or companies. We reserve the right, however, to use and disclose anonymous information to third parties, at our discretion.
Personal Information we collect from Visitors and Users may be shared with service providers who provide certain services on our behalf, including but not limited to, fraud prevention, business intelligence, customer relationship management, payment processing, marketing, hosting, and other common technology services. Our contracts dictate that these service providers only use your information in connection with the services they perform for us and in accordance with this Privacy Policy.
Generally, we share Personal Information as follows:
Consent
When we have your consent to do so, we share your Personal Information as you have agreed.
Service Providers
We share your Personal Information with our trusted service providers who provide certain services on our behalf.
Business Transfers
If we are involved in a merger or acquisition or some or all of our assets are acquired by another company, any Personal Information we possess may be a part of the assets transferred.
Compliance, Safety, and Protection
Personal information may be shared with law enforcement, public authorities, or other third parties for purposes of compliance with the law or to protect rights.
AUTOMATED DATA COLLECTION TECHNOLOGIES
When you access the Site or Services, or open one of our HTML emails, we may automatically record certain information from your system by using cookies and other types of tracking technologies. This "automatically collected" information may include Internet Protocol address ("IP Address"), a unique user ID, device type, device identifiers, browser types and language, referring and exit pages, platform type, the content and pages that you access on the Site and Service, the number of clicks, the amount of time spent on pages, the dates and times that you visit the Site and Service, and other similar information.
COOKIES AND SIMILAR TECHNOLOGIES
Certain portions of our Services may collect information via cookies, web beacons, pixel tags, and similar digital tracking technologies. These technologies can be used to operate, secure and provide our Services by collecting and analyzing information related to your use of the Services.
Pretii utilizes strictly necessary and functional cookies as part of its application Services. Other cookies including analytics and marketing related cookies are utilized on our public-facing website.
THIRD-PARTY PAYMENT SERVICES
Pretii may integrate with select third party payment processing services. When you elect to use these payment services, information may be shared with the payment service provider. Pretii does not control the policies or procedures of these payment services and is not responsible for and has no control over how these third-party payment services function.
This Policy does not cover the collection or use of information by payment service providers. You should consult the Terms and Privacy Policy for any payment services you use to determine how they store, process, transmit, and otherwise utilize and protect personally identifiable information.
DATA RETENTION
We will retain Personal Information for Users as long as you remain an active user of our Services and for a reasonable time thereafter, to serve the purpose(s) for which your Personal Information was processed, or as necessary to comply with our legal obligations, to resolve disputes, or to enforce our agreements to the extent permitted by law.
Your Interactions on Our Services
We may store any information about your interactions on our Site or Services for a period of time after the closure your account, where a valid business reason exists.
Marketing
We store information used for marketing purposes indefinitely until you unsubscribe. Once you unsubscribe from marketing communications, we add your contact information to our suppression list.
Cookie Data
We retain any personal information collected via cookies and other technical or analytics tools up to one year from expiry of the cookie or the date of collection.
Anonymized and Aggregate Data
We may retain anonymized and aggregate data indefinitely.
SECURITY
Pretii has implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure third party vendor's servers which utilize industry standard security practices.
Secure Data Transmission
The Pretii Site utilizes secure SSL for all form data submissions in conjunction with industry-standard encryption certificates.
Pretii does not directly store, process, or transmit payment card information. All payment processing, and collection of payment account data, is accomplished via integration with third-party payment service providers. These providers are contractually required to maintain compliance with applicable security standards.
Important Security Notice
If you believe that you have experienced unauthorized access or use of your account, please contact us immediately at privacy@pretii.com
CHOICES AND OPT-OUTS
You may opt-out of receiving marketing communications from us by following the opt-out instructions we include in such communications. Any communications from us that are not Service-related or transactional in nature will offer you an "unsubscribe" option so that you can opt out of receiving such messages.
To the extent required by law, you may choose to opt out of sharing with any other parties with whom we may share your personal information; however, you may be unable to use the Services or certain features if you wish to limit such sharing.
ACCESSING, CORRECTING AND DELETING YOUR INFORMATION
Pretii acknowledges the right of individuals to access their Personal Information. Note that Pretii will require you to verify your identity prior to releasing any Personal Information.
Generally, you may access, correct, and/or delete your Personal Information as follows:
Users may access and modify Personal Information using the account settings page or by emailing privacy@pretii.com
To permanently delete Personal Information, make a written request to privacy@pretii.com with specific information to be deleted
Visitors may request removal of their Personal Information once per year by emailing privacy@pretii.com
CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you may request and obtain from us a list of what personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year and the names and addresses of those third parties.
You may make such a request by emailing us at privacy@pretii.com
A NOTE ABOUT CHILDREN
We do not intentionally gather information about individuals who are under the age of 18 or the age of majority in the country where they reside. If you are under the age of 18 or the age of majority you should not use our Services. If a User submits personal information who is suspected of being younger than 18 years of age or the age of majority, we will require the User to close his or her account and will not allow continued use of the Services. Please notify us if you know of any individuals under the age of 18 or age of majority using our Services.
INTERNATIONAL TRANSFERS
If you are accessing our Services from outside of the United States, any information provided will be transferred to us or our service providers in the United States and other locations outside of the country or jurisdiction where you are located. Such countries or jurisdictions may have data protection laws that are less protective than the laws of the jurisdiction in which you reside. You consent to such transfer through your continued use of our Services.
CONTACT US
If you have any questions about this Privacy Policy or our privacy practices, please contact us at: